Below are some of the most common questions we get asked about Prospect, along with answers and links to some additional helpful resources on the topics.
Q: Does Prospect work without a headset?
A: Yes! Whenever you launch Prospect it will check your computer for a headset, if no headset is connected when you launch a file from Prospect for Desktop, it will open in full-screen directly on your monitor. Licensed users on version 2.11 or newer will have feature parity with users in a headset.
You will still want your computer to have a dedicated graphics card for desktop mode, full details on controls, requirements, and features.
Q: How do I access Prospect on Quest?
A: Before you will be able to search for Prospect in the Meta store, you will first need to contact someone on our team to be given access.
To do this, write in from your Work email address, and let us know which email address was used to log into your Meta Quest when it was initially set up.
This will be listed under "email address" if you log in and view your profile on Meta.com.
You can contact us and provide the necessary information through this form.
Full details on Using Prospect on Meta Quest.
Q: How many people can join a meeting?
A: We've lifted the previous cap of 12 users for VR meetings, so as many collaborators as your meeting requires can collaborate remotely.
Note: additional users do put some strain on hardware, we've tested with 30+ users, let us know your VR Meeting plans, or how your team is planning on collaborating.
Q: Does Prospect work on Mac?
A: Prospect is Windows-based desktop software. This is because, among other reasons, historically, Mac has been slow to keep up with the demanding hardware requirements of VR, and is incompatible with leading VR headset and leading BIM software.
That being said, with something like a MacBook Pro running an instance of Windows in Parallels, Prospect Desktop Library could be installed and run under these circumstances.
Note: True desktop VR workflows will not be supported. This hardware scenario can facilitate the processing and syncing of files for the mobile Meta Quest headset, or viewing very small models in Desktop Mode.
Q: Can I reassign an Individual license?
If a license reassignment becomes necessary when someone leaves your organization, any Admin or Owner on your Team is able to remove the former user via the Team tab.
Upon being removed from the Team, any license(s) assigned to that user will automatically become available again to Assign to a new user via the licenses tab.
In the case that removing the user from the team isn't preferable, request assistance from our support team by providing the following information:
- The e-mail address of the current license holder
- The e-mail address of the person to whom it will be newly assigned
- Reason for license change