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Hari Demirev

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Activity overview

Latest activity by Hari Demirev
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    Hari Demirev commented,

    Official comment

    Hi Luis,  Thanks for this feedback! With our next release, we're working on bringing BIM properties like this into VR, starting with our Revit integration and then with our other integrations as we...

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    Hari Demirev commented,

    Official comment

    Hi Rob,  Would you be able to send us the Revit file you're experiencing issues with, or a sample file that you've applied the material to? You can send this to us at support@irisvr.com using a fre...

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    Hari Demirev commented,

    Official comment

    Hi Stephen,  Thanks for reaching out about this issue. Unfortunately, this is known behavior in models that contain too many colliders, which can be a common if you have a lot of detailed foliage /...

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    Hari Demirev commented,

    Official comment

    Hi Tony,  At this time you'll need to have Navisworks Manage. Our add-in will install as part of the Prospect installation process, so there isn't any additional setup required. If you're installin...

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    Hari Demirev commented,

    Official comment

    Hi Giridhar,  While we don't currently provide user-facing analytics, this is a feature that has been requested in the past, and it's on our long term roadmap to be able to provide this. I'll defin...

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    Hari Demirev commented,

    Official comment

    Hi Henk,  For verification purposes, please shoot us an email at support@irisvr.com and we'd be happy to help you out with this request. 

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    Hari Demirev commented,

    Hi Greg,  Another team member has had the idea that this issue could also be related to having Z-Fighting Reduction enabled when processing the file. Could you try disabling this in your Prospect s...

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    Hari Demirev commented,

    Hi Giridhar,  We haven't had any downtime since your initial post, so I imagine what you are experiencing is a separate issue. If you can email us at support@irisvr.com, we'd be happy to set up a t...

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    Hari Demirev commented,

    Official comment

    Hi Greg,  If you send us the SketchUp file, we'd be happy to take a look and see what might be going on. You can use a free service such as WeTransfer to upload the file, then send the link to supp...

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    Hari Demirev commented,

    Official comment

    Hi Greg,  I would recommend re-running the HTC Vive setup wizard, which involves a calibration process wherein you place the headset and controllers on the ground so that the system can set up the ...