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Sam A.

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Recent activity by Sam A. Sort by recent activity Recent activity Votes
  • Official comment

    Hi Nathan, Thanks for the question - after spending some time on the Artec studio help desk, it does not appear that they support the export of any file types that can currently be directly importe...

  • Official comment

    Hi David, If you create this texture using a .PNG with transparent perforations/cutouts - they will appear transparent within Prospect. Always happy to help with any workflow or file-specific quest...

  • Hi Samuel, These are great resources and suggestions, I've added these requests to our development board for my product team to review. With an upcoming release, you'll be able to hide individual e...

  • Hi Samuel, Absolutely understand this request and support for design options is our radar and product roadmap! Our team currently releases a new version update roughly every two months with new too...

  • Hi Samuel, Thank you for this suggestion, being able to experience and understand buildings from the vantage point of all users at 1:1 scale is important. I'm documenting and passing along this req...

  • Hi Matthew, Thank you for the feedback. Our next Prospect release, version 2.1, will feature a number of navigation improvements- including giving Vive users the ability to fly up and down for exac...

  • Hi Vinicius, Things have changed a bit since my last reply, as we did not have .IVM's or Multiuser Meetings last year when the original question was posted. Definitely understand your question, and...

  • Hi Thomas, Sorry you're experiencing this problem, this is a known issue with the current version of Prospect, where the launch buttons are hidden at certain lower resolutions. This problem will be...

  • Thank you for emailing us your files, we'll look into this and be in touch! 

  • Hi Philip, Could we please get you to send us a file with trees exhibiting this behavior? It would be great to have our engineers do a deeper dive to get a better idea of what exactly is causing th...