Sketchup models gone from VR file?

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    Ailyn

    Hi Ged,

    That's certainly a strange issue that you are facing. Just to make sure I understand correctly, you had a VR experience loaded onto your Prospect Desktop library that was created from a Sketchup file.

    Then you updated Prospect to the latest version (v2.4.3). After the update, your Prospect library still showed the VR experience, but when you launched it into VR the geometry within the file was missing?

    Feel free to post your response here, or if you email support@irisvr.com we typically answer much faster and can work with our engineering team to review the issue.

    Best,
    Ailyn

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