Imported 2-D PDFs not displaying properly

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Greg Maletic

July 06, 2018 00:14

I've imported some 2-D logo PDFs into my Sketchup file, and they display fine. When I view them in my Vive via Iris VR, they somehow appear -behind- all my models. (See second attached photo.) If I walk "inside" those two little closets in the back, I can see the logos on the other side of the surface!

And just to be clear, the logos aren't touching any surfaces: they are positioned away from the surface, so there should be no ambiguity that they are in front.

I'm using Sketchup 15.2 and the latest Iris.

Is there a way around this problem?

 

The way it looks in Sketchup:

 

 

The way this looks in the Vive. You can see that logo is being displayed -behind- the surfaces.

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• Official comment

  

  Hari Demirev July 06, 2018 13:48

  Hi Greg, 

  If you send us the SketchUp file, we'd be happy to take a look and see what might be going on. You can use a free service such as WeTransfer to upload the file, then send the link to support@irisvr.com. Please don't send to this email directly from WeTransfer, but rather copy the link that WeTransfer provides and send a regular email to our support (direct WeTransfer emails tend to make it into our spam). Thanks! 

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  Hari Demirev July 09, 2018 13:25

  Hi Greg, 

  Another team member has had the idea that this issue could also be related to having Z-Fighting Reduction enabled when processing the file. Could you try disabling this in your Prospect settings (by clicking on the gear icon at the top right), then try re-importing the file? Let us know if the issue persists after this. 

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