Multi-user meetings dropping users
We're trying to connect 3 users in our office to a multi-user meeting to create a quick promo video.
One is using a full prospect license and two using guest logins. When the second guest joins, the first guest is disappearing from the meeting (but keeps the model open). If they close and re-join then the second guest is kicked off.
Are there any restrictions on how many guest logins can be used in the same meeting, or how many connections can be made from the same wifi network?
edit: We tried moving one of the guests onto a 4G card, and the same thing happened.
We don't currently implement any sort of restriction that would cause that behavior. Could you send us the logs from both of the guest machines, while still in guest mode? You can do this by clicking "Help" then going to "Report Issue" and making sure to check to include your error logs. Hopefully this will give us some insight into what's going on.Comment actions
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