Error when i press on download from the android app

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    Shane Scranton

    Thank you for posting, we updated our Android app a few weeks ago, so first please verify that you are running the most current version of the app: https://play.google.com/store/apps/details?id=com.irisvr.scope

    If the error persists after tapping "Retry" in the app, please upload your 12x1 into a new image set in the scope library here, then try to download again.

    Let me know if this resolves the issue, if not we can dig in further!

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    Al'aaeldin Alsahli

    Thanks for the reply.

    i found what was causing the issue, since Autodesk 360 gave me two types of pictures 12 x 1 and 6 x 2

    so i end up using 6 x  2 and the issue is fixed

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