Revit Add-In
The help article about Revit Integration implies that the Add-in for Revit comes with the installation of Prospect VR desktop software. When I open Revit (using 2014) and open a 3D view I do not have the IrisVR Add-In button. I also do not see any location on the IrisVR website where I can download the plug-in. Is there some step I am missing?
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Official comment
Hi Derek,
Our software will attempt to install the Revit add-in each time Prospect is launched, but in order for the installation to operate correctly Revit must be closed at the time of installation. It's possible that Revit was open at the time of the original installation, which caused the install of the add-in to fail.
I'd recommend closing Revit and all other modeling platforms, then closing Prospect, and then re-opening Prospect with Revit closed. The add-in should install and appear in Revit in the Add-Ins tab.
If you're still having issues after trying these steps, please send us your logs from within Prospect by going to Help > Report Issue. You can also email us at support@irisvr.com, and we can set up a remote troubleshooting session to determine the root cause of the issue.
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