Model simply not showing up - Room is empty.

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3 comments

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    Hari Demirev

    Hi Ged, 

    Apologies you've experienced this issue. There is no limit on importable geometry, so I don't believe this is the issue. 

    Would you be able to send us your file so that we can troubleshoot and identify the problem? You can use a free service such as WeTransfer to upload the model, and then share it as a link with support@irisvr.com. It may also be helpful to include the IVZ you were able to export. Thanks! 

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    Derek V Smythe

    I have experienced the same thing.  I just get a blank black room with a blue circle to stand in.  For a second it says "loading" then that goes away and nothing.  Just black.  I exported another smaller model and it worked fine?

     

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    Ged Trias

    In those instances where the room is empty, you should check your viewpoints. The model may not show up in the room but your viewpoints will still put you into the model. Back in revit,you'll want to check the extents of the model and make sure there aren't any pieces of extraneous geometry out in Montana (very far off) in the model that would make your geometry extremely small when imported.

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