Sorry IrisViewer.exe taking a while to load

Answered

David Burdick

April 03, 2017 19:38

I download and installed Prospect Pro and converted a simple sketchup file but its coming up blank with the message:

Sorry, Sorry IrisViewer.exe taking a while to load and just hangs there. Other Oculus VR content runs fine but no luck with Prospect Any ideas?

Thanks

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Official comment

Ailyn May 10, 2017 17:32

Hi David and Toshimitsu!

I believe someone from our team might have reached out to you when you posted about the issue, but just wanted to circle back and confirm that you were not still experiencing this issue.

Best,
Ailyn

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Toshimitsu Kawano April 10, 2017 11:00

I have the exact same issue here. No luck so far.

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Clinton November 15, 2017 01:30

I have the same problem, tried a simple box import from Rhino and it gets hung up with the "Sorry Iris viewer is taking a while to load" message. I have the Oculus Rift and it works fine with all games.

-Clinton

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