Offline usage

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    Ailyn

    Hi Chris!

     

    Thanks for checking on this issue! It sounds like you are using Scope to view panoramas on a mobile device. If you download the images onto the app while having wifi, you will be able to still view them when you don't have wifi on the device. It is critical to confirm that the image has fully downloaded. You can do this by tapping the image to load and quickly viewing it with the headset.

    We do recommend whenever possible to be connected to wifi for the most reliability but understand that at times its not possible :)

     

    Best,

    Ailyn

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